This button plays a recorded webinar walking through a general overview of what MyCalyx is.
What is MyCalyx.com®?
Welcome to the MyCalyx.com FAQ. We hope the questions and answers provided below are beneficial to you. If you are looking for Help on performing a certain administrative function within MyCalyx.coms, please click here to go to the help section.
There are also 6 short MyCalyx.com demos available to help you get started.
- MyCalyx is an online portal that allows you to purchase and/or administer your Calyx account 24-7. This means you can use MyCalyx.com to download the current version of Point and PointCentral as well as manage their online accounts (such as add seats, designate users, etc.)
- A one-time license purchase is made for each account and individual seats are purchased for each user. After the initial purchase is made, organizations can purchase additional seats at any time without purchasing another license.
- Administrators assign the following roles to new users:
- Admin - The Administrator user has access rights to manage user roles and assign and deploy Point seats to end users. MyCalyx can contain only one Admin user for each account.
- End User - The End User role is assigned to Point users. After the End User is added to the account, an e-mail that contains a link to initiate the Point installation is automatically generated and sent.
- Purchaser - The Purchaser is the MyCalyx user who is authorized to make purchases in MyCalyx.
About MyCalyx.com
- Does using MyCalyx.com cost extra?
- Will I still get a CD when a new Point version comes out?
- Does MyCalyx offer past versions of Point?
- Do seat licenses work the same via MyCalyx.com?
- If there is a service pack to a version do I get it from MyCalyx or have my users go to the support site?
- Can I purchase all Calyx products through MyCalyx?
- Do I have to use a specific internet browser for MyCalyx?
- Does MyCalyx allow Calyx to view our data folders and/or boworrer’s personal information?
- Can I decide I don’t want to use MyCalyx after converting my existing account to an online account?
- Will the Calyx Support Group still help me and my users?
- If one of my Point seat users leaves my company and I hire a replacement, what happens to that particular user license?
- What if I no longer want a user to have access to my data files or to Point?