Calyx Software February 2010

Made to Order Technical Support

Got questions? We've got answers! Whether you need help with the recent RESPA changes or have questions about other functionalities in your software - we are here to help! Several options are available to provide the support you need; just choose the one that works best for you!

Want your questions answered on the phone? Call our support line toll-free at 800-342-2599. Our phones are staffed Monday through Friday from 7am to 7pm Central time for Point. All other live product support is available from 8 am to 6 pm, Monday-Friday.
If you don't prefer the phone our Online Chat may be a better fit. Chat real-time with our support staff Monday through Friday from 7 am to 7 pm Central time for Point and 8 am to 6 pm for other products. Start here.
The Calyx Knowledge Base at www.calyxsupport.com is for the after-hours web surfer who prefers to find step-by-step instructions and work-arounds. Click on Knowledge Base and start looking for articles that can answer your question at any time!
You can also send an email to support@calyxsoftware.com and someone will follow up with you as soon as possible during our normal business hours.
We offer free weekly webinars to help users with our most popular subjects. See what is coming up next and sign up for the topic you want to know more about!

We are here to help so please contact us with your questions! We will get you the help you need!

Processing Loans More Efficiently

Despite efforts over the past decade to streamline lending processes, mortgage companies and banks still rely on paper loan files. This results in errors, lengthy loan processing and underwriting, limited access to the information you need when you need it, and billions of dollars associated with paper loan file production and retention.

Just look around; it's 2010, and almost all other industries have migrated to electronic record keeping.

Full Story >>

MTG Processor - Increase Stability and Reduce Overhead

As the New Year unfolds, the mortgage industry endures more change. Now, more than ever, mortgage companies and originators search for ways to bring stability to their organizations. Of course, this does not usually come without additional cost; and with the bottom line being a major concern for companies right now, that leaves few options. MTG Processor LLC is a contract mortgage processing company in Point that will increase consistency and stability in your day-to-day operations while reducing your overhead.

Full Story >>

GFE Help

Our support phones are still very busy with questions about the new, required GFE! If you still have questions, like where the numbers in this GFE are coming from, a great source of information is the Calyx Support Knowledge Base. It is quick and easy! The Good Faith Estimate (2010) article has been a popular and helpful article for even the most seasoned Point user. Support is always busier following a major release, so this is a great, speedy way to get the answers you need!

QUICK LINKS
  • News & Events
  • Point/PointCentral
  • WebCaster
  • Professional Services
  • Calyx Support
  • Calyx Training
  • Calyx Events

    Annual Legislative and Regulatory Conference*
    February 20-25, 2010
    Hyatt Regency
    Washington DC

    ABA National Conference for Community Bankers
    February 21-24, 2010
    Westin Diplomat
    Hollywood, FL

    CUNA Government Affairs Conference
    February 21-25, 2010
    Washington Convention Center
    Washington DC

    MBA National Mortgage Servicing Conference*
    February 23-26, 2010
    Manchester Grande Hyatt
    San Diego, CA

    *Denotes events Calyx will be attending, not exhibiting

    Contact Calyx

    Sales

    Mortgage Brokers

    800-362-2599 | Send Email

    Mortgage Bankers

    877-862-2599 | Send Email

    Live Point Demonstration

    800-362-2599 | Sign Up

    Support

    800-342-2599 | Send Email

    Live Chat

    Training

    Calyx Training Center

    800-362-2599 (toll free)
    214-252-5650 (fax)
    Send Email

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