Calyx Software offers an online knowledge base that provides instant support over the web. Ranging from resolutions for error messages to information about entering loan data into a Point file, the knowledge base delivers quick and easy solutions to your Point issues and problems. You can access the knowledge base through one of these three methods:
From the menu bar in Point, select Help > Online Support > Knowledge Base;
or open your web browser and go directly to kb.calyxsupport.com;
or go to calyxsupport.com and click Knowledge Base.
You may perform a search to look for specific answers to your questions, or you may simply browse the different Categories. Each article is easy to understand with pictures and step-by-step instructions.
2007 New Mexico Association of Mortgage Brokers Convention
May 3 - 4, 2007
Sandia Resort & Casino
Albuquerque, NM
Western Regional Mortgage Brokers Conference
May 5 - 8, 2007
Caesars Palace
Las Vegas, NV
Silicon Valley CAMB Annual Trade Expo & Sales Conference
May 11, 2007
Wyndham Hotel
San Jose, CA
Central Florida Chapter of FAMB Trade Show
May 18, 2007
Orange County Convention Center
Orlando, FL
2007 Mid-Atlantic Conference
May 22 -23, 2007
Valley Forge Convention Center
King of Prussia, PA
Did you know that Point offers you a convenient way to avoid fraud and improve your status with lenders?
According to the FBI, over 60 percent of mortgage fraud cases involve income and/or identity misrepresentations. Fortunately, theres an easy solution to reduce your risk of fraud and improve your reputation among lenders, right inside Point!
Why Rapid Reporting?
Rapid Reporting is the most trusted name among financial institutions for identity and income verification products. Rapid Reportings services help drive efficiency and reduce time spent processing each loan. By using Rapid Reporting to fulfill upfront due diligence, brokers not only gain the respect of lenders, but also improve the status of their loans with those lenders. Plus, Rapid Reports results can be turned around in as little as 24 hours or less — and the nominal costs you incur can be recouped at closing.
How can Rapid Reporting help your business?
Instead of waiting for borrowers to locate their tax returns, you can now provide the tax return transcripts from the IRS for the borrower, all in 24 hours or less.
Rather than having a loan denied right before closing because the lender says the Social Security number of the borrower isnt valid, you can now know the results before you invest your valuable time in a loan, for just $5 or less.
Lenders appreciate the speed and safety of receiving verified income and identity reports from a respected third party, and will elevate your status as a broker-client.
Because Rapid Reporting is a pay-per-use service, there are no hefty set-up fees or monthly charges that can strain the budget.
Turnaround times are upheld even when you have questions, with personal customer service available from 7 am — 7 pm CST.
You can access Rapid Reporting directly in Point from the Interfaces > Fraud Detection menu. Learn more about Rapid Reporting at www.rapidreporting.com.
On May
1, Calyx Software will issue an I-Update that updates the interfaces in
Point (versions 5.2 and higher). The update installs automatically and
adds new vendors to the Lenders, Services and Interfaces menus in Point. The I-Update also applies
updates to existing connections in the Lenders, Services, and Interfaces
menus as needed. The update process applies only to company listings in Point — no personal information is collected and no modifications are made to any other portions of your Point software.
Sometime shortly after May 1, when Point 5.2, 5.3, and 5.4 users open their software and are connected to the Internet, Point will automatically receive and install the I-Update. After the I-Update has been received, the next time Point is opened by the user, the new listings will appear.
Important!
The Credit Services category in the Interfaces Menu has been updated to take advantage of new technology that became available to credit vendors in the Point 5.4 release. Users of Point 5.4 may continue to access their preferred vendors through the Interfaces menu as always, and many new categories and vendors have been added.
Users of Point 5.3 and earlier will now find credit vendors under the Services menu only, and will not be able to access many of the new vendors in the Interfaces menu until they upgrade their Point software. For a complete listing of Credit Services vendors as well as their location in Point, click here.
Additions to the menus include:
Lenders Menu
Amnet's name is changing to Vertice
Services Menu — Credit
Advantage Credit, Inc of Colorado
Nationwide Credit Reports
LandAmerica — CreditWorkBench
Sharper Lending
Services Menu — Flood
FIS Flood Services
Services Menu — Title
Nevada Title Company
Interfaces Menu — Appraisals
TraceCorp Settlement Services
Interfaces Menu — Closing Docs
DocsDirect
Interfaces Menu — Credit Reporting
Credit Verifiers, Inc.
Interfaces Menu — Internet Services
Reliable Insurance
Interfaces Menu — Outsource Processing — New Category!
1 Processing
Interfaces Menu — Product and Pricing — New Category!
eStyle
Loansifter
NYLX
Interfaces Menu — Title
Lenders First Choice
United Solutions Group
Moved or Discontinued* Interfaces include:
Alliance Credit Services
Amaesing Credit Solutions (VIS)
AppraisalHub
Appraisal Enhancement Services (LSI)
Cogent Road
Credit Reporters
iCreditvision
Land America Credit Services
Moncor
Superior Appraisal
The Freeman Report
For a comprehensive list of Point vendors and their locations in Point, click here.
* Many of the discontinued Interfaces plan to return to Point in a future I-Update.