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The data population issue discovered in Point 9.4, Service Pack 1 (SP1) has been resolved.
Please have your MyCalyx Admin log into MyCalyx to deploy the updated version of Point 9.4 SP1.
See our Knowledge Base for information about How to Update Point.

Connectivity Errors

One of the following Point or PointCentral connectivity errors can occur after Microsoft Windows® update MS16-072 is installed:

  • Point could not connect to Point Data Server.
  • Point is unable to connect to Point Data Server and will not open.
  • Client internal error: invalid Security Key. Client is not authorized to call this function (PDS Error Code 17).
  • Use Point Administrator to check that you have at least one enabled data folder.

The error occurs because the Windows update did not properly update the winpoint.ini file.
If you receive one of these errors, refer to Knowledge Base article 0918 for information about resolving this issue.

Verifyde

All of our Verifyde products are now being sold and supported by QuestSoft, the original creator of the Verifyde products.
Please contact QuestSoft for additional information and support at:

QuestSoft Sales
1.800.575.4632
Email QuestSoft Sales
QuestSoft Support
1.800.575.4632
Email QuestSoft Support

Windows 10

Windows 10 is now supported on Point Version 9.2, Service Pack 9, and later.

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