Printer not activated, error code -20 -30, -41
Uninstalling and reinstalling the Calyx Document Converter (Windows 7-10).
1. Right click the Microsoft Windows icon and choose Settings.
2. In the Settings search bar, type Printers & Scanners and select it.
3. Remove the Calyx Document Converter from the list of Printers and Scanners.
4. Navigate to your C:\WINPOINT folder and find the file PDFInstall.exe file.
5. Right click to Run as Administrator.
Consistent Error
If the error happens consistently - try the following link. 6464-Consistent-error-sending Package
Uninstalling and reinstalling the Calyx Document Converter (Windows 11).
1. Right click the Microsoft Windows icon and choose Settings.
2. In the Settings search bar, select “Bluetooth & Devices”.
3. Click “Printers & scanners”.
4. Click “Calyx Document Converter”.
5. Click, Remove.
6. Click Yes, on the “User Account Control Settings” pop-up box.
7. Navigate to your C:\WINPOINT folder and find the file PDFInstall.exe file.
8. Right click to Run as Administrator.
Consistent Error
If the error happens consistently - try the following link. 6464-Consistent-error-sending Package