6630 Both the Lock Confirmed and Lock Requested checkboxes are grayed out

SYMPTOM

The Lock Confirmed and Lock Requested checkboxes are grayed out from the Banker > Secondary Marketing screen; not allowing you to select either one of them.

CAUSE

The Point file was copied from an older file that was created in an earlier version of Point.

RESOLUTION

Import a notepad file the Point file to correct the grayed checkbox

1. Open Point.
2. From the left navigation panel, select the Templates tab.
3. Select Data Import.
4. Click the New button on the right, to create a new import template.
5. From the Data Import window, select <Custom ASCII format> from the Import Format dropdown list.
6. In the Column In File column for the first row of the template, enter 1.
7. In the Maps to Field ID column for the first row of the template, enter 6101.
8. In the Brw/Co-Brw column for the first row of the template, enter 0.
 

10. Enter Import as the filename and then click Save.

 

11. Close the import template and minimize Point. 

12. From your desktop, click the Windows Start icon.
       For Windows 7: In the Search field, enter notepad and press <Enter>. 

1. 1. From the Notepad window, press<Tab>on your keyboard one time.
   2. Click File > Save from the menu bar.
   3. Enter Import as the filename and select Save the file on the Desktop.
       
      

13. Close the notepad file and open Point.
14.Open the affected loan file that has both the

Lock Confirmed

 and 

Lock Requested

checkboxes grayed out.
15. From the menu bar, select

File > Import From > Other App (using import template).

From the 

Choose a Data Import Template

window, double-click the 

Import

 

Template

that you saved.

16. From the

Specify an Input Data File

window, navigate to the Desktop and double-click the 

Import 

notepad file that you saved from step 16.

 

17. Go to the

Secondary Marketing

 screen and the 

Lock Confirmed

 box should now be available.

18. It will import the blank notepad file.