Using the same email address to install Point on a different computer creates a secondary installation. This installation will show in MyCalyx.com in red text. The Seat Status column displays the computer name of any user's system successfully installed using MyCalyx.com.
Caution: Do not uninstall Point from the client's system Control Panel, as this will cause a full installation of Point to start
To correct this issue:
- Login to com.
- Select Manage Point
- Search the page to find the desired secondary
- Check the box to the left of the
- Scroll to the bottom of the page and click the Delete
6. Click OK to the delete confirmation.
7. Click on the Add A User button.
8. If needed, fill in the fields to set up a user for Point application usage.
9. Click on the icon to the right to save the user’s information.
10. Once the icon is clicked, an email will be sent to the email address added.
11. Open the email on the same system that was previously used for a secondary installation.
12. Click the install Point link.
13. Click the Install button on the webpage when it opens.
14. Click open when prompted to open calyx installer application
15. Click Yes to the Windows User Account Control prompt.
16. Click OK to successful installation prompt.
Point should automatically open after clicking OK.