A secondary installation is created when the same email address is used to install our Point application on a different computer.
This installation will show in MyCalyx.com in red text. The “seat status” column can be used to determine if the user’s computer name for their system is successfully installed using MyCalyx.com.
- Log into Mycalyx.com.
- Select manage point installations.
3. Search the page to find your secondary installations.
4. Check the box to the left of the nickname
5. Scroll to the bottom of the page and click on the delete button.
6. Click OK to the delete confirmation.
7. Click on the Add a user button.
8. Fill in the fields needed to set up a user for Point application usage.
Note: if the Point version is changed from the version originally used for the secondary installation, a full Point installation will be done.
9. Click on the save option to the right.
10. Upon clicking save an email will be sent to the email address used to set up the user.
11. The user will need to open the email on the same system that was previously used for a secondary installation.
12. Click the install Point link.
13. Click the install button on the webpage when it opens
14. Click open when prompted to open the Calyx installer application.
15. The Windows User Account Control prompt will display. Click YES 
16. Click ok to the successful installation prompt.
17. The Point application should automatically open after clicking Ok.