Here you can find a list of possible SDK error codes:
|
Message Code |
Message |
Anchor Link |
| -25 | This software is not licensed for use with this Point Account ID. Please contact your software vendor for assistance. |
A Point SDK-enabled account with a matching public key token and Point Account ID was found. However, the account is for a Point User SDK license and the SDK Account ID did not match the Point Account ID. |
| -24 | Account for the software does not match the license Account ID. Please contact your software vendor for assistance. | A Point SDK-enabled account with a matching public key token was found, but the Point Account ID does not match the licensed Point Account ID. |
| -23 | This software is not properly licensed or activated. Please contact your software vendor for assistance. | A Point SDK-enabled account with a matching public key token could not be found. Verify that you account with Calyx is in good standing or has not expired. |
| -6 | Internal Error | A non-Calyx client is attempting to connect to the Calyx servers. |
| -5 | The request has timed out. | Verify that the date and time zone are set correctly on the computer where the Point SDK is running. |
| -4 | Internal Error | A client is attempting to submit an event, but is not using Secure Socket Layers (SSL). |
| -3 | Internal Error | A non-Calyx client is attempting to connect to the Calyx servers |
| -2 | Internal Error | A non-Calyx client is attempting to connect to the Calyx servers |
| -1 | For PDK events: the sent SDK Account ID is blank | A non-Calyx client is attempting to connect to the Calyx servers |
| 0 | Success: found Point SDK-enabled TMS account with matching Public Key Token and Account ID | The activation was successful |