When attempting to log into Point, the following message appears:
"Point could not connect to Point Data Server...Unable to connect to remote server...No connection could be made because the target machine actively refused it."
Local computer firewall or router
Improper settings in Internet Information Services (IIS)
Incorrect information in PDS section of winpoint.ini (For example: Pointing to test or old server).
Local firewall or router
To resolve problem with local firewall, Point needs to be allowed as trusted application this would be C:\winpoint\winpoint.exe or refer to click here.
To resolve problem with router, we recommend contacting your IT technician.
Incorrect information in PDS section of winpoint.ini file
To resolve incorrect PDS information in winpoint.ini browse to C:\windows\winpoint.ini and verify. Check the Windows Virtual Store winpoint.ini also. Click here for more information.