6337 Common Language Runtime...Application has generated an exception that could not be handled...opening/printing Verifications

SYMPTOM

When you open or print any verification form, you receive an error: "Application has generated an exception that could not be handled. Process id =Thread id=... Click OK to terminate the application. Click Cancel to debug the application.

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CAUSE

There is white space in the [Processing Center] entry of the folder.ini file. This entry stores the default address that prints on all verification forms.

 

 

RESOLUTION

Delete the entire [Processing Center] entry from the affected folder.ini file.

1. Make a note of the data folder name where the file that generates the error resides.
Close Point.
2. From the Menu bar, select Start > Programs > Calyx Software > Point Administrator.
In the Data Folders section, click Setup Data Folders.

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3. In the Data Folder Manager window, take note of the path to the affected data folder and write it down.

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4. Close the Data Folder Manager window and exit Point Administrator.
5. From the desktop, select Start > Run.
6. In the Open field, enter the path from step 5 and then click OK.
7. When the data folder is open, double-click the folder.ini file.
8. Locate and delete the [Processing Center] entry, including the brackets.

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9. Save the file and open Point.
10. Re-enter the processing center address by going to the Menu bar and selecting Utilities > Company Defaults > Processing Center.