6339 Common Language Runtime...Application has generated an exception that could not be handled / Parameter Incorrect...when opening a file from the search list


When you open a file from the search list, an error appears: "Application has generated an exception that could not be handled. process id=... thread id=... Click OK to terminate the application. Click Cancel to debug the application."

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White space exists in the [Company Information] entry of the folder.ini file, which is located in the data folder.



Open the folder.ini file in the specific data folder and delete the entire [Company Information] entry.

1. Close Point.
2. From the desktop, select Start > All Programs > Calyx Software > Point Administrator.
3. Click Setup Data Folders.

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4. In the Data Folder Manager window, write down the Linked Directory next to the folder that gives you the error in Point.

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5. Exit Point Administrator.
6. From the desktop, select Start > Run.
7. In the Open field, enter the path you wrote down from step 4.
8. Double click the folder.ini file.

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9. Look for the [Company Information] parameter.
10.Delete the entire section, including the brackets.

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11. Save and then close the file.
12. Try opening a file in Point.

Note: You will need to re-enter the company name and address in Point by selecting Utilities > Company Defaults > Company Information, from the menu bar.