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      6360 UCDP user not authenticated error

      SYMPTOM

      The User not authenticated error occurs when submitting UCDP data.


      CAUSE

      UCDP was unable to validate your login credentials. 

      Note: Your UCDP login credentials are different from your Fannie Mae and Freddie Mac credentials.


      RESOLUTION

      Contact UCDP support at (800) 917-9291 to create or update your account.