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6363 Pointstarter.exe has stopped working or Point has encountered a problem and needs to close
SYMPTOM
The Point has encountered a problem and needs to close" or Pointstarter.exe has stopped working error has occurred.
CAUSE
Microsoft .NET Framework is not functioning correctly due to an invalid version of mscoree.dll
RESOLUTION
Uninstall/Reinstall Microsoft .NET Framework
6008 Uninstalling Microsoft .NET Framework
6009 Running the Microsoft .NET Framework cleanup utility