System Articles
      Back to home
      1. Point and PointCentral Knowledge Base
      2. Training Articles
      3. System Articles

      6367 Unsupported operation error

      SYMPTOM

      The Attempted an unsupported operation error occurs when you open Point.

      6367 a

      CAUSE

      The tab32x30.ocx file, which is required to successfully launch Point, is missing.

       

      RESOLUTION

      Register the tab32x30.ocx file.

      32-bit operating system

      64-bit operating system
      • cd\
      • cd windows
      • cd system32
      • regsvr32 tab32x30.ocx
      • cd\
      • cd windows
      • cd syswow64
      • regsvr32 tab32x30.ocx

       

      The commands for the 64-bit operating system are shown in the following example.

      1. Close Point.
      2. Open a Windows command prompt as an administrator.
      3. Enter the commands that apply to your operating system type, pressing <Enter> after each entry.