6367 Unsupported operation error

SYMPTOM

The Attempted an unsupported operation error occurs when you open Point.

CAUSE

The tab32x30.ocx file, which is required to successfully launch Point, is missing.

 

RESOLUTION

Register the tab32x30.ocx file.

32-bit operating system

64-bit operating system

  • cd\
  • cd windows
  • cd system32
  • regsvr32 tab32x30.ocx
  • cd\
  • cd windows
  • cd syswow64
  • regsvr32 tab32x30.ocx

 

The commands for the 64-bit operating system are shown in the following example.

  1. Close Point.
  2. Open a Windows command prompt as an administrator.
  3. Enter the commands that apply to your operating system type, pressing <Enter> after each entry.