Symptom
The following error occurred when attempting to open Point after an update.
Note: The error message content might differ slightly depending on your operating system, but the resolution is the same.
Cause
This error occurs when the Microsoft .NET Framework version is not compatible with your Point installation.
Resolutions
See knowledge base articles 1006 Verifying the installed Microsoft .NET Framework version for information about verifying your .NET installation, versions compatible with Point, and links to the applicable .NET download.
- Ensure that your computer has the latest Windows updates for your operating system. Refer to Microsoft for information about Windows updates.
- Verify that the minimum .NET Framework version is installed for your Point version.