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      6418 External Component has thrown an exception

      SYMPTOM

      Opening a Point.pcf attachment and clicking Copy generates an error: "PCF ERROR: External Component has thrown an exception.”


      6418


      CAUSE

      A folder is not selected in the Point Compressor Utility.


      RESOLUTION

      Remove non-existent data folders from the winpoint.ini file

      1. Close Point.
      2. From the desktop, select Start > Run.
      3. In the Open field, enter winpoint.ini and click OK.
      4. Go to the [Directories] entry.
      5. For any parameter that contains =SENTINEL, delete the entire line.
      6. Save and close the file.
      7. Open the attachment again.