Stacking Order
The Stacking Order list will be pre-determined by what is selected in the file. ie: Purchase, Refinance, Refi-Cashout, Refi-Rate & Term.
- Adding Documents:
- Select the Stacking Order dropdown list option and click the Add
- Select file from document storage or from your computer. If the file is selected from your computer, the user MUST select the Type when it is uploaded into the document storage.
- Deleting Documents
- Select the document the user wants to remove and click on Delete. This option is only for documents that have not been submitted to the VA.
File Size
The file size will count as documents are uploaded into the stacking order table. Documents or Document Packages cannot exceed 60 MB per submission.
If a document is added that makes the total exceed 60 MB, the user will get an error message and will not be able to add that document. User can either upload a smaller document or submit the package first, then add more documents in an additional document submission.
Preview
The Preview button will show the stacking order list items (in gray) and all uploaded documents below those numbers. This is to allow users to review before submission.
Order Status
- View Documents: Allows the user to view a selected document from the Order Status
- Request Type: Displays the date and type of request that was sent. New order, additional documents, update documents.
- Description: Shows the name of the document, or if there are multiple documents in a submission. It will indicate Document Package. Click the View Documents button to access all the documents within the package.
Note: All submissions having multiple documents will be combined into a single PDF. This includes New Orders, Additional Documents, and Update Documents. Only individual document uploads will appear on separate lines, with the Description showing the document's name.