6622 Only 1 custom form is generated when e-mailing multiple custom forms

SYMPTOM

Only 1 custom form is generated when e-mailing multiple custom forms.

 

CAUSE

All custom forms are not generated due to a missing file in the WINPOINT folder.

 

RESOLUTION

Copy and rename the cdintf250.dll file from the Winpoint folder

    1. Close Point.
    2. Go to My Computer.
    3. Double-click Local Disk (C:).
    4. Double-click the WINPOINT folder.
    5. Right-click the cdintf250.dll file.
    6. Select Copy.
    7. Close this window.
    8. Go to My Computer.
    9. Double-click Local Disk (C:\).
    10. From the menu bar, select Edit > Paste. (This will copy the cdintf250.dll file to the C:\ drive.)
    11. Right-click the cdintf250.dll file that was copied to the C: drive.
    12. Select Rename.
    13. Rename the file to cdintf.dll and press <Enter>
    14. Right-click the cdintf.dll file that you renamed from the C: drive.
    15. Select Copy.
    16. Double-click the WINPOINT folder.
    17. From the menu bar, select Edit > Paste. (The WINPOINT folder should now contain both files of cdintf.dll and cdintf250.dll)
    18. Double-click the PDFInstall.exe file. (An Amyuni installation window will appear)
    19. When the Amyuni installation has completed, open Point and e-mail the forms.