Release Notes & iUpdates
Point of Sale
6645 Exporting Reports to Excel causes the Conversation Log to display ####
Exporting a report to Excel causes the conversation log to display pound signs (#####) instead of data.
Excel views the Conversation Log column format as text rather than general data.
Change the format of the column in Excel to General
- Open the Excel document that was exported from Point.
- Right click on the header of the Conversation Log column.
- Click Properties.
- From the Number tab, highlight General and click OK.