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      Code 0 General Failure

      Description: General failure.

      Code 0 a

       

      Steps to take:

      1. Verify credentials entered correctly under Utilities > Fannie Mae Connectivity. Fannie Mae is case-sensitive.

      Code 0 b

      2. Verify that Point has correct option selected in Fannie Mae Connectivity, Desktop Originator or Desktop Underwriter.

      3. Remove CaseFile ID # from bottom of Services > Fannie Mae > Fannie Mae DO/DU.

      Code 0 c

      4. Verify Credit Bureau credentials are not matching setup in Point for DO/DU.

      Code 0 d

      5. Verify there is no missing Borrower Data in the file.