Code 0 General Failure

Description: General failure.

Code 0 a


Steps to take:

1. Verify credentials entered correctly under Utilities > Fannie Mae Connectivity. Fannie Mae is case-sensitive.

Code 0 b

2. Verify that Point has correct option selected in Fannie Mae Connectivity, Desktop Originator or Desktop Underwriter.

3. Remove CaseFile ID # from bottom of Services > Fannie Mae > Fannie Mae DO/DU.

Code 0 c

4. Verify Credit Bureau credentials are not matching setup in Point for DO/DU.

Code 0 d

5. Verify there is no missing Borrower Data in the file.