Code 321 Loan Validation Error

Description: Loan Validation Error.

Note: Error Code 321 indicates that the loan file is missing or has incomplete information needed for processing.

Steps to resolve:

1. Confirm that all the loan application information in sections 1-9 is filled in.

2. Confirm the Lender Loan Information-1 and Lender Loan Information-2 are completed.

3. Confirm on the Loan Estimate Form or on the Fees Worksheet that the loan type is checked.

Standard Form for purchases or Alternative Form for refinances 

4. For a Purchase loan with an additional New Mortgage. Go to the bottom of the Borrower Information Screen and select Sub Financing.

5. Complete 4b. Other New Mortgage Loans > Click Add.

6. Confirm the Lien position is selected in the dropdown.

7. Confirm all the additional information is completed for the added Lien. Select save & close

Note: This information will populate into Loan Application – Section 4 under 4B