6381 Point freezes when e-mailing/printing custom forms


When printing or e-mailing a custom form, Point stops responding or freezes.



The Microsoft Office Live Add-On is installed and conflicting with Point



Uninstall Microsoft Office Live Add-on

  1. Go to the Control Panel.
  2. Double-click Add/Remove Programs.
  3. Select Microsoft Office Live Add-On...
  4. Click Remove.
  5. When the Microsoft Office Live Add-on has been successfully removed, restart the computer.

6381 Point a

Reinstall the Calyx Document Converter

6004 Reinstalling the Calyx Document Converter