6454 Error retrieving data

SYMPTOM

The Error retrieving data message occurs when submitting a Point loan to Fannie Mae

 

CAUSES

  • Computer time or date is wrong
  • Internet security settings are too strict
  • The updated file is not overwriting the existing data in the Work directory, and the contents must be removed

 

RESOLUTION

The computer time or date is wrong

  1. Go to the Control Panel.
  2. Double-click Date and Time.
  3. Verify that the DateYearTime, and Time Zone are correct.

The updated file is not overwriting the existing data in the Work directory and the contents must be removed

6010 Deleting all files in the applications Work directory

 

Remove the fannie.ini

6011 Removing the fannie.ini file