6643 Populate Liabilities is empty after requesting credit

SYMPTOM

The Populate Liabilities screen is empty after you use the Services function to request credit.

CAUSE

The credit agency is returned an error in their response or they are not returning any liabilities for Point to import.

RESOLUTION

Delete all files in the applications Work directory

6010 Deleting all files in the applications Work directory

If the issue persists, contact the credit agency because most likely they are not sending back any liabilities to actually import into the loan application.