P: 800 342-2599 (toll free)
From comprehensive guides that are easy to use and reference to a knowledgeable voice at the other end of the phone, Calyx Software offers a number of ways for you to get help with Point, PointCentral, and WebCaster. Calyx provides technical support via the web at www.calyxsupport.com. You can also e-mail questions at any time. Phone support is available Monday through Friday from 8:00 a.m. to
7:00 p.m. Central Time (closed on Fridays from 3:00 p.m. to 4:00 p.m. for training and closed on all federal holidays). All of these product support services are always free of charge for licensed users of non-retired versions.
Calyx Customer Support will continue offering free support to all customers with active accounts utilizing the most current versions of our software. In an effort to reduce hold times for our customers, beginning January 3, 2012 customers with non-current accounts will be asked to reactivate their account status to continue receiving free support.
To receive help instantly from any screen in Point, simply press F1 and a window appears containing the information you need to know about the screen or function you're using. There's no need to search for help topics—all relevant information is at your fingertips. And exploring the functionality of Point has never been faster or easier. When you press F1, you not only get help, but you also learn more about the functionality of the screen you're using.